Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Deckard

Austin Deckard

May 1, 2026

5  out of  5
rating by Austin Deckard
"Joni has been my agent for over 5 years now and I’ve never thought to look elsewhere. The level of communication and attention she provides is top notch - honest, kind, and always looking to make sure I’m getting the best out of my policy. I’ve recommended her to multiple friends and family members and they’ve also relayed the same feedback. If you want an agent who actually cares about your best interests and goes out of her way to make sure you are taken care of, I couldn’t think of anyone better."
We responded:
"Austin - Thank you so much for your kind words and ongoing trust over the past 5 years! It truly means the world to me to hear that my communication and care have made a difference for you and your loved ones. I’m so grateful for your recommendations and will always do my best to look out for your best interests. Here’s to many more years of working together!"
Profile photo of Lauren Masche

Lauren Masche

April 30, 2026

5  out of  5
rating by Lauren Masche
"Amazing service and team! Appreciate how whenever I call a staff member answers the phone and is able to help me in a timely manner. You can tell the workers here really care for their community and providing top tier service. This agency rocks!"
We responded:
"Thank you so much for your kind words! Your feedback means a lot to us and motivates us to keep up the great work. We appreciate your support and look forward to continuing to help you with your insurance needs!"
Profile photo of Mary Jane McNamee

Mary Jane McNamee

April 24, 2026

5  out of  5
rating by Mary Jane McNamee
"We have been working Joni Masche and her team for 20 years! Joni and her team are always willing to answer any questions or offer information if our needs change. I would highly recommend Joni Masche and her team for all your insurance needs!"
We responded:
"Mary Jane, thank you so much for supporting our office for the last 20 years - we really appreciate you and your family! "
Profile photo of James Bringhurst

James Bringhurst

April 21, 2026

5  out of  5
rating by James Bringhurst
"I have had my auto and home insurance with this office for years. Joni and her staff are awesome. Always answer my questions quickly. I highly recommend them."
We responded:
"Thank you for the nice review James. My team and I love working with you and your family!"
Profile photo of Owen Rasor

Owen Rasor

April 15, 2026

5  out of  5
rating by Owen Rasor
"They are on top of it!! They make policy changes the day I ask. Make sure I am getting the best option. Never had an insurer be so responsive, kind, and thoughtful!"
We responded:
"Hi Owen - Thanks so much for the awesome review! We’re really happy to hear you feel taken care of and that we’re on top of things for you. It means a lot to know our quick responses and care make a difference. Just give us a shout anytime—you’ve got us in your corner!"
Profile photo of Kelsay Richards

Kelsay Richards

March 5, 2026

5  out of  5
rating by Kelsay Richards
"She beat my USAA rate and I was SHOOK. So nice to have an agent too! Thanks Joni! 🥰"
We responded:
"Thanks Kelsay - I'm so happy we could save you money while providing great service at the same time!"
Profile photo of Connor Gibbons

Connor Gibbons

March 5, 2026

5  out of  5
rating by Connor Gibbons
"We reached out to Joni and her State Farm team about a year ago to review our car insurance coverage, and it’s been an outstanding experience from day one! Joni is a knowledgeable and reliable auto insurance agent who takes time to explain every detail and ensure we always have the right coverage. Her team is incredibly responsive, friendly, and professional—always available to help with any State Farm car insurance questions or policy updates. If you’re looking for trusted auto insurance in Utah, Joni is absolutely the one to call!"
We responded:
"Thanks for the nice review Connor - we have enjoyed working with you and your family this past year. We appreciate your business so much!"
Profile photo of Hula Diver

Hula Diver

October 1, 2025

5  out of  5
rating by Hula Diver
"Tashina is a pleasure to work with. Really sweet and kind and detail oriented. Very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Janet Craven

Janet Craven

July 1, 2023

5  out of  5
rating by Janet Craven
"I've been with Joni and her team for years. They are helpful and efficient. Rachelle is great to do so many helpful things. W really appreciate her."
Profile photo of Luis Gomez

Luis Gomez

May 5, 2023

5  out of  5
rating by Luis Gomez
"I've been insured with with state farm for a very long time. Joni Masche and her crew have always been on top of the game. Its supper convenient to just text over documents to add or remove vehicle's to my policy. Excellent customer service. 10/10 Thank you for your great service."
We responded:
"Luis - Thank you for the kind review! We love working with you and are so happy to have you as our customer."
Profile photo of Veronica Quinonez

Veronica Quinonez

May 5, 2021

5  out of  5
rating by Veronica Quinonez
"Absolutely love their customer service. My questions were all answered. They go above and beyond to assist with my insurance needs."
We responded:
"Thank you Veronica!"
Profile photo of Merland Halisky

Merland Halisky

March 22, 2021

5  out of  5
rating by Merland Halisky
"Joni & her staff have been awesome in helping me weave through the maze of insurance for more than 15 years! I’d give 6 stars if I could!"
We responded:
"Thank you for the nice review Merland. We love helping you and your family with their insurance needs and appreciate great customers like you!"
Profile photo of Hilary Kirk

Hilary Kirk

February 15, 2021

5  out of  5
rating by Hilary Kirk
"They whole office goes out of there way to care about when your having problems they understand I will always use state farm"
Profile photo of Brandie Odell

Brandie Odell

January 10, 2021

5  out of  5
rating by Brandie Odell
"Joni Masche at Riverton State Farm is a wonderful and every nice person also want to mention the two Great girls she has answering her phones are the best."
We responded:
"Thank you Brandie! I am lucky to have such an awesome team that takes care of our customers. Thank you for being so great to work with!"
Profile photo of PB Hansen

PB Hansen

July 18, 2020

5  out of  5
rating by PB Hansen
"Joni Masche and her staff have been our agents for home, personal liability, and auto insurance for many years. Both of our sons have relied on them too. They've always provided us top notch service that has helped us maintain the best coverage at the lowest cost for all our needs. Their customer service is exemplary as they've always responded quickly to our needs and provided many hours of consult to determine our needs best direction. We learned the hard way a few years ago when we bounced to another company to save a buck that great customer service is not a given. We came back to welcome arms. They're great people who've never let us down or not been there when we needed them the most. 5 Stars for Joni & Co and State Farm."
We responded:
"Thank you for the awesome review! Having amazing customers like you makes our job so enjoyable!"
Profile photo of Rochelle Bringhurst

Rochelle Bringhurst

July 17, 2020

5  out of  5
rating by Rochelle Bringhurst
"Joni and clan are great. Friendly, knowledgeable, and reliable."
Profile photo of Gonzalo San Miguel

Gonzalo San Miguel

July 12, 2020

5  out of  5
rating by Gonzalo San Miguel
"Great and helpful agents"
We responded:
"Thank you! We love having great customers like you!!"
Profile photo of Zachary J. Chidester (Zach)

Zachary J. Chidester (Zach)

January 6, 2020

4  out of  5
rating by Zachary J. Chidester (Zach)
"When Joni Masche wasn't there a very helpful representative from Arizona helped me."
Profile photo of Jody Treu

Jody Treu

December 19, 2019

5  out of  5
rating by Jody Treu
"We found Joni 14 years ago when we moved back to Utah and knew we wanted to stick with a State Farm agent (my husband & I have been with State Farm for almost 29 years and I was with them for 5 years on my own). Joni, Rochelle and her office staff are kind and welcoming - they respond quickly and are always looking out for our best interest. They know our family individually and have helped us as we've grown with our life, home, cars and renters insurance. She and her office are the real deal - you won't be sorry you chose Joni to be your Agent!"
Profile photo of Kimberly Cruz

Kimberly Cruz

November 23, 2019

5  out of  5
rating by Kimberly Cruz
"Joni and her staff are always professional and quick to assist me as our insurance needs change. We've been with them for over 10 years for all of our insurance needs and have always had an excellent experience. They embody kindness and compassion seamlessly into professionalism. I've never experienced such wonderful service with any other agent or insurance company."
Profile photo of Jolee Edwards

Jolee Edwards

September 23, 2019

5  out of  5
rating by Jolee Edwards
"Great customer service - Always helpful and professional"
Profile photo of Jason Mitchell

Jason Mitchell

September 9, 2019

5  out of  5
rating by Jason Mitchell
"I've been with Joni for almost 20 years. Her team is knowledgeable and patiently explains the details of even the most obscure and obtuse questions I come up with. Highly recommended."
Profile photo of Nichole

Nichole

April 20, 2019

5  out of  5
rating by Nichole
"I’ve been working with Rochelle and Joni for well over 10 years now and I’ve had nothing but excellent service at an affordable price. They are always quick to respond with helpful information and they keep on top of any discounts I qualify for without my having to ask. It’s hassle-free insurance at its finest!"
Profile photo of Sue Deffendall

Sue Deffendall

April 12, 2019

5  out of  5
rating by Sue Deffendall
"Joni has been my State Farm agent since I came to Utah 1994 and she has been awesome. Her staff knows me when I call and always helps me get what I need done. She has also taken care of my Daughter and Son's needs as well making sure all discounts were carried over to them. Thank you so much for taking such good care of my family."
Profile photo of Richard Gould

Richard Gould

February 27, 2019

5  out of  5
rating by Richard Gould
"When I had questions about insurance I not only received answers for the questions I had but answers for questions I had not thought of yet. The agent I spoke with Rochelle was friendly and patient as I needed her to explain things alot."