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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet Craven

Janet Craven

July 1, 2023

5  out of  5
rating by Janet Craven
"I've been with Joni and her team for years. They are helpful and efficient. Rachelle is great to do so many helpful things. W really appreciate her."
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Luis Gomez

May 5, 2023

5  out of  5
rating by Luis Gomez
"I've been insured with with state farm for a very long time. Joni Masche and her crew have always been on top of the game. Its supper convenient to just text over documents to add or remove vehicle's to my policy. Excellent customer service. 10/10 Thank you for your great service."
We responded:
"Luis - Thank you for the kind review! We love working with you and are so happy to have you as our customer."
Profile photo of Veronica Quinonez

Veronica Quinonez

May 5, 2021

5  out of  5
rating by Veronica Quinonez
"Absolutely love their customer service. My questions were all answered. They go above and beyond to assist with my insurance needs."
We responded:
"Thank you Veronica!"
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Merland Halisky

March 22, 2021

5  out of  5
rating by Merland Halisky
"Joni & her staff have been awesome in helping me weave through the maze of insurance for more than 15 years! I’d give 6 stars if I could!"
We responded:
"Thank you for the nice review Merland. We love helping you and your family with their insurance needs and appreciate great customers like you!"
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Hilary Kirk

February 15, 2021

5  out of  5
rating by Hilary Kirk
"They whole office goes out of there way to care about when your having problems they understand I will always use state farm"
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Brandie Odell

January 10, 2021

5  out of  5
rating by Brandie Odell
"Joni Masche at Riverton State Farm is a wonderful and every nice person also want to mention the two Great girls she has answering her phones are the best."
We responded:
"Thank you Brandie! I am lucky to have such an awesome team that takes care of our customers. Thank you for being so great to work with!"
Profile photo of PB Hansen

PB Hansen

July 18, 2020

5  out of  5
rating by PB Hansen
"Joni Masche and her staff have been our agents for home, personal liability, and auto insurance for many years. Both of our sons have relied on them too. They've always provided us top notch service that has helped us maintain the best coverage at the lowest cost for all our needs. Their customer service is exemplary as they've always responded quickly to our needs and provided many hours of consult to determine our needs best direction. We learned the hard way a few years ago when we bounced to another company to save a buck that great customer service is not a given. We came back to welcome arms. They're great people who've never let us down or not been there when we needed them the most. 5 Stars for Joni & Co and State Farm."
We responded:
"Thank you for the awesome review! Having amazing customers like you makes our job so enjoyable!"
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Rochelle Bringhurst

July 17, 2020

5  out of  5
rating by Rochelle Bringhurst
"Joni and clan are great. Friendly, knowledgeable, and reliable."
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Gonzalo San Miguel

July 12, 2020

5  out of  5
rating by Gonzalo San Miguel
"Great and helpful agents"
We responded:
"Thank you! We love having great customers like you!!"
Profile photo of Zachary J. Chidester (Zach)

Zachary J. Chidester (Zach)

January 6, 2020

4  out of  5
rating by Zachary J. Chidester (Zach)
"When Joni Masche wasn't there a very helpful representative from Arizona helped me."
Profile photo of Jody Treu

Jody Treu

December 19, 2019

5  out of  5
rating by Jody Treu
"We found Joni 14 years ago when we moved back to Utah and knew we wanted to stick with a State Farm agent (my husband & I have been with State Farm for almost 29 years and I was with them for 5 years on my own). Joni, Rochelle and her office staff are kind and welcoming - they respond quickly and are always looking out for our best interest. They know our family individually and have helped us as we've grown with our life, home, cars and renters insurance. She and her office are the real deal - you won't be sorry you chose Joni to be your Agent!"
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David E Merchant Jr

November 28, 2019

1  out of  5
rating by David E Merchant Jr
"To expensive"
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Kimberly Cruz

November 23, 2019

5  out of  5
rating by Kimberly Cruz
"Joni and her staff are always professional and quick to assist me as our insurance needs change. We've been with them for over 10 years for all of our insurance needs and have always had an excellent experience. They embody kindness and compassion seamlessly into professionalism. I've never experienced such wonderful service with any other agent or insurance company."
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Jolee Edwards

September 23, 2019

5  out of  5
rating by Jolee Edwards
"Great customer service - Always helpful and professional"
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Jason Mitchell

September 9, 2019

5  out of  5
rating by Jason Mitchell
"I've been with Joni for almost 20 years. Her team is knowledgeable and patiently explains the details of even the most obscure and obtuse questions I come up with. Highly recommended."
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Nichole

April 20, 2019

5  out of  5
rating by Nichole
"I’ve been working with Rochelle and Joni for well over 10 years now and I’ve had nothing but excellent service at an affordable price. They are always quick to respond with helpful information and they keep on top of any discounts I qualify for without my having to ask. It’s hassle-free insurance at its finest!"
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Sue Deffendall

April 12, 2019

5  out of  5
rating by Sue Deffendall
"Joni has been my State Farm agent since I came to Utah 1994 and she has been awesome. Her staff knows me when I call and always helps me get what I need done. She has also taken care of my Daughter and Son's needs as well making sure all discounts were carried over to them. Thank you so much for taking such good care of my family."
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Richard Gould

February 27, 2019

5  out of  5
rating by Richard Gould
"When I had questions about insurance I not only received answers for the questions I had but answers for questions I had not thought of yet. The agent I spoke with Rochelle was friendly and patient as I needed her to explain things alot."
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Jeff Roberts

February 25, 2019

5  out of  5
rating by Jeff Roberts
"Love the service and pricing I get from Joni and Rochelle"
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Jacob Blankmeyer

February 24, 2019

5  out of  5
rating by Jacob Blankmeyer
"Excellent customer service and saved hundreds!"
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Stacie Baldwin

February 21, 2019

5  out of  5
rating by Stacie Baldwin
"Joni and her staff are very helpful and always go above and beyond to help with any of my insurance questions and make sure I'm getting the best coverage for my needs and at the best price. Would highly recommend them!"
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Josh Fields

January 26, 2019

5  out of  5
rating by Josh Fields
"Joni and her staff are very professional and provide great service and sound advice. I highly recommend them for your insurance needs"
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Jason Keller

December 30, 2018

4  out of  5
rating by Jason Keller
"State Farm one of the best insurance companies around"
Profile photo of Aurellius Costello

Aurellius Costello

October 30, 2018

5  out of  5
rating by Aurellius Costello
"Extremely pleased with Joni as my agent. She has been nothing but helpful and transparent in making sure that I'm paying an affordable rate for the most coverage, beating any other plans I've compared with thus far. Highly recommend!"